Elevated latencies and timeouts
Incident Report for Fauna
Resolved
This incident has been resolved.
Posted Dec 09, 2020 - 17:06 UTC
Monitoring
Changes that result in reduced peak memory usage have been deployed. We are monitoring the system.
Posted Dec 09, 2020 - 16:14 UTC
Update
Further investigation has identified this issue also caused a similar event of elevated latencies and timeouts lasting from 1:41-2:24.
Posted Dec 09, 2020 - 10:56 UTC
Identified
The issue has been identified as an excessive memory usage as part of processing user queries. We have a fix that we are deploying.
Posted Dec 09, 2020 - 10:13 UTC
Investigating
We have experienced timeouts and elevated latencies in cloud, starting from 5:10AM-6:10 UTC and with smaller magnitude from 6:30-9:10.
Posted Dec 09, 2020 - 10:12 UTC
This incident affected: Cloud.