Timeouts in the Global Region Group

Incident Report for Fauna

Resolved

On January 24th, 2025 between 15:00 and 18:35 UTC we experienced increased API timeouts in the Global Region Group. The issue has been resolved and the service is operating normally.

Posted Jan 24, 2025 - 11:30 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 24, 2025 - 10:59 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 24, 2025 - 08:15 PST

Investigating

We are investigating API timeouts in the Global Region Group.

Posted Jan 24, 2025 - 07:44 PST

This incident affected: Global Region Group (FQL API) and Dashboard.