Dashboard unavailability for some customers

Incident Report for Fauna

Resolved

Between September 11, 2023 at 23:34 UTC and September 12, at 01:00 UTC we experienced an issue preventing some customers from accessing dashboard.fauna.com. The issue has been resolved and the service is operating normally.

Posted Sep 11, 2023 - 20:11 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2023 - 18:05 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 11, 2023 - 17:42 PDT

Investigating

We are investigating an issue preventing some customers from accessing dashboard.fauna.com.

Posted Sep 11, 2023 - 16:57 PDT

This incident affected: Dashboard.